FAQs

Frequently Asked Question

You should choose In The Groove cleaning services services for many reasons. One of which is that we are a locally owned and operated house cleaning business, which means we will always be willing to meet with you face to face and give you the best experience possible.

Not to mention we have expert trained staff and a quality assurance manager to make sure the staff is adhering to and following proper instructions. Our employment process is strenuous, so we can provide you with the most loyal and experienced staff to clean your home. We pride our self on being reliable and trustworthy and make sure we exceed your expectations with our cleaning service.

Customized house cleaning services are available weekly, every other week, 3 week rotations or monthly service. Each home is custom bid to meet the customer’s needs with a guarantee on the quality of work performed.

In The Groove cleaning services provides all of its cleaning products and equipment, we will not be using anything that you have in the house already. This is because we trains our employees on what product to use on every surface so using unknown products could potentially damage your house if not used currently. We are also making efforts to be environmentally aware by eliminating paper surveys and adding non-toxic products. We are constantly making changes to better the working environment for our employees and to make sure we can deliver a better service for our customers.

The following is a list of products our employees use on regular basis:

  • Green Earth Natural APC: This product is used as an all-purpose cleaner.
  • Green Earth Glass Cleaner: Used on all glass surfaces.
  • OxyFect-G Peroxide Disinfectant Cleaner: Disinfectant used mostly bathrooms.
  • Green Earth Natural Degreaser: Degreaser used mostly on kitchen counters.
  • Vinegar: Is used on request on glass surfaces and on hardwoods diluted with water to wash them.

We offer in home, over the phone, and written estimates. All estimates are free and hold no obligation.

No, as long as you have a way to let us in when you are not home there is no reason for you to have to be there. However, if it makes you feel more comfortable we welcome you to stay and watch what we do. All of our cleaning employees are trustworthy and friendly, they do have a schedule though so make sure to give them enough space to get their work done.

Our employees are insured to protect against any loss or breakage that may occur while we clean your home. All employment taxes are paid and all employees are covered under workman’s compensation if one of our employees are hurt on the job.

You can either pay with a check, Mastercard/Visa, or online. A check is used by leaving it with us at the office, or leaving it on your kitchen table for our cleaning crew to pick up. We also take Master card and Visa, we will take your card number and then charge the amount after the service is finished. We recently added an option to make your payment online.

You can either pay with a check, Mastercard/Visa, or online. A check is used by leaving it with us at the office, or leaving it on your kitchen table for our cleaning crew to pick up. We also take Master card and Visa, we will take your card number and then charge the amount after the service is finished. We recently added an option to make your payment online.

You can either pay with a check, Mastercard/Visa, or online. A check is used by leaving it with us at the office, or leaving it on your kitchen table for our cleaning crew to pick up. We also take Master card and Visa, we will take your card number and then charge the amount after the service is finished. We recently added an option to make your payment online.

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